We're confident that our fine and faux jewelry will meet, if not exceed, your expectations. No purchase is complete until you're completely satisfied. You can return most items to us within sixty (60) days of the shipping date for the full purchase price, minus shipping and handling fees. Items that have been worn, damaged, and/or altered will not be refunded. Items noted as special order must be sent back within 5 days. Final Sale items cannot be returned. Outlet items have a 10 day limited warranty and no refunds will be issued for them. Additional re-stocking fees may apply.
Special order items, jewelry items that cost $200 or more, and certain couture cocktail rings are subject to a 15% re-stocking fee. Please be aware that your refund will be for the purchase price of the jewelry, less the 15% fee. If you are not sure if an item may be subject to a re-stocking fee, please contact us prior to purchasing.
Any jewelry noted as final sale has been drastically reduced in price, and as such is not eligible for a return. Please be aware when purchasing that this is literally a final sale, and if you send back the jewelry for a return we must simply send the original purchase back to you at your expense or they will be discarded. If your jewelry ARRIVES damaged, you must contact us within 5 days of receipt to review the return options available to you. If your jewelry BECOMES damaged past the 5 day deadline, you will NOT be eligible for a return.
Any jewelry noted as special order has a LIMITED return period. These items do not have our standard 60 day return period; rather, they must be postmarked for return within 5 days of receipt. To expedite your request, please contact us for an RMA approval. If the 5 day deadline has passed, please be aware that we must simply send the original item(s) directly back to you at your expense or they will be discarded. Special order jewelry that is postmarked later than 5 days will NOT be eligible for a return.
Any jewelry noted as an outlet item has a LIMITED return period. These items do not have our standard 60 day return period; rather, they must be postmarked for return within 10 days of receipt. To expedite your request, please contact us in for an RMA approval. If the 10 day deadline has passed, please be aware that we must simply send the original item(s) directly back to you at your expense or they will be discarded. Outlet items that are postmarked later than 10 days will NOT be eligible for a return. Outlet items are NOT eligible for refunds.